Business IT Support for London

What we do

Though most of our technical support is resolved remotely, in the event that you require on-site support in London, we can make an engineer available.

We use state-of-the-art remote access software to support your systems globally.  We also use pro-active technologies to monitor and maintain equipment and networks.

If you have a broken device which needs replacing, it is not always convenient (or possible) to repair on-site, so we also offer a collect and repair service to our customers.

We are a Silver Small and Midmarket Cloud Solutions provider, that puts us in the top 5% of the Microsoft partner eco-system.  So you are safe in the knowledge that cloud implementations will be handled by experts.

Where possible we will always provide the most cost effective technical solutions available.

Our contracted customers are eligible for a detailed IT policy, and in the event of a disaster, a recovery solution (if applicable).

Let one of our London-based professionals manage your entire IT infrastructure and assets.   From telecoms, Servers, PCs and laptops to cloud-based technologies, we offer a full virtual IT department.

A tidy network or comm’s room helps to fault find and quickly resolve networking issues.  So we always make sure our engineers use the best in cable management tools.

With 15 years experience of technical support in many different industries and sectors, we know how to tailor our technical support for your business.

INFORMATIVE, PROFESSIONAL HELP DESK SOFTWARE

TICKETING SYSTEM

Our ticketing system allows us to easily trace and view details of all jobs performed

ENGINEER REPORT

You are informed of the progress of each ticket, we also use media such as pictures and video

HELP CENTRE

Full details of each ticket is available to the user by logging into our help centre

ADMIN PORTAL

A company administrator can have access to all tickets for their particular organisation.

WE WORK WITH A RANGE OF CORPORATIONS, GOVERNMENT BODIES AND CHARITABLE ORGANISATIONS, INCLUDING…

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SOME OF THE TECHNICAL SUPPORT SERVICES WE OFFER

SOME OF THE TECHNOLOGIES WE USE

Its not often I feel compelled to write testimonials for any product or service but when you are facing an emergency situation (as I was) and receive exceptional service, it should be acknowledged – I am a visitor to the UK on a busines trip – when my laptop crashed I want online to find the closest emergency services available – it was a lucky dip but can quite happily endorse the services provided by RebootThat.com – fast response, immediate action,great advisory services plus the return of my laptop within the promised 24 hours All in all, immmense gratitude and satisfaction – highly recommended
Ross Palmer – J R Palmer & Associates, Pimlico, London
We find Reboot That Ltd to be very efficient. Call out time is excellent, cannot fault their commitment and skill. Would highly recommend them.
Paul Jones – Businesscom Europe Limited, Chelsea, London
Rebootthat.com offered the lowest price and the easiest solution to my computer problem. Not only did they come and pick up my laptop but they had the problem solved stress-free within one business day. Without them I would be lost.
Ted – UCL, Soho, London
Very happy with the customer service, excellent business idea!
Melissa Vogeley, Regents Park, London
Reboot handled my major problem quickly, professionally and successfully. I would use them again and would certainly recommend their service and skill to friends and business associates.
P A Rochford – Rochford International, Belgravia, London
Working within the same area as Reboot That. I had a courier pick up my broken laptop; and a recovered hard drive returned in the afternoon. That’s a first class service. I would highly recommend this business. Not only was it a super fast turn around but an honest service as well as Reboot That gave me different priced options throughout all our email correspondence. Thanks! Peter
Peter Cathersides, Barbican, London
Excellent company that completes work quickly and delivers results beyond customer expectation at a honest fair price.
Stephen Cook, Bermondsey, London
Reboot That provided our company with an excellent service. Friendly, professional and were fast to respond to our problem and give us a competitive quote. We will definitely use Reboot That in the future and can highly recommend them.
Chrissie Yewman – Three Wise Monkeys, Battersea, London
I was very satisfied with how quickly I could receive my back-up files and that there was door-to-door service. Compared to other companies I called to take care of my problem, RebootThat came out on top. I would recommend this company to my friends and colleagues.
Logan Brenzel, Barnes, London
I was very relieved when my computer was returned to me after one day, virus-free and the fact that my laptop was set in German did not pose any problems at all. I am confident that I have found a company I can contact for any other computer-problems I might have in the future.
Anna Knaps – private, Holloway, London