PROVIDING IT SUPPORT AND SERVICES SINCE 2009

A customer success story…

In 2012 Reboot That were invited to discuss requirements with a foreign exchange company in the City of London.  The business was growing and needed a scalable solution.

Reboot That implemented a robust solution using Microsoft 365 and server / client networking offering maximum up-time and minimum disruption allowing the business to grow.  Over time we assisted with disaster recovery, regulatory audits, risk management, security, IT policies and procedures, automation, website development and more.

In 2019 the company was acquired by a larger organisation.  We contracted with the group providing support, IT consultancy and assistance in standardising systems.

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OUR CORE SERVICES

We are a Silver Small and Mid-market Cloud Solutions provider, which puts us in the top 5% of the Microsoft partner eco-system  For more than 10 years our partnership with Microsoft has helped us to achieve exceptions and goals for our customers.

Microsoft continually develop the platform, and it is important to be ‘in the know’ with future changes.   Which is why our engineers are regularly trained and certified in Microsoft cloud products and services.

By leveraging the Microsoft 365 platform and other cloud services, we have developed solutions for complete end-to-end automation of business processes and workflows.    We have automated our internal processes where possible to reduce back-office and daily administrative tasks, with the benefit of reducing manual entry and allowing our staff members to focus on their core duties.

WE SUPPORT CLOUD PRODUCTS & SERVICES INCLUDING: OUTLOOK – ONEDRIVE – WORD – EXCEL – POWERPOINT – ONENOTE – SHAREPOINT – TEAMS – AZURE – YAMMER – DYNAMICS – POWER AUTOMATE (FLOW) – STREAM – SKYPE FOR BUSINESS – PHONE SYSTEM – AUDIO CONFERENCING – BOOKINGS – MICROSOFT SECURE SCORE – MICROSOFT COMPLIANCE MANAGER – DELVE – FORMS – KAUZALA – POWERSHELL – PEOPLE – PLANNER – POWER APPS – PROJECT – SWAY – TASKS – TO DO – VIDEO – WHITEBOARD – SSO – MFA – SQL SERVER – ADVANCED THREAT PROTECTION – TENANT MERGING – MIGRATION – ZAPIER – IFTTT – AMAZON – GOOGLE

MICROSOFT SECURE SCORE

Microsoft provide tools to assist in protecting your organisation from hackers, data theft, malicious attacks and other risks that come with modern technological services.  Microsoft Secure Score is one tool which can aid greatly with this.  If you are already a Microsoft 365 customer you can view your score by visiting: https://security.microsoft.com/

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Our focus is supporting small to medium size companies.   We offer a broad range of technical services which are tailored to your requirements and budget.

Key offerings are:

  • Support and monitoring
  • Cloud solutions
  • Disaster Recovery
  • IT Security
  • IT Policy and Compliance
  • IT Management
  • Provisioning and Procurement

Speak to us today to find out how we can help.

WE MANAGE PRODUCTS & SERVICES INCLUDING: ON-PREMISES SERVERS – CLOUD SERVERS – WINDOWS OPERATING SYSTEMS – WINDOWS SERVERS – ANTI-VIRUS – COMPLIANCE – SECURITY

If you have a broken device which needs replacing, it is not always convenient (or possible) to repair on-site, which is why we also offer a collect and repair service.

We use secure, modern remote access software to support your systems globally.  We also use pro-active technologies to monitor and maintain equipment and networks.

The majority of our corporate technical support is resolved remotely, though we can provide an engineer / IT manager to attend your premises when required

A tidy network or comm’s room helps to fault find and quickly resolve networking issues.  So we always make sure our engineers use the best in cable management tools.

PROJECTS COMPLETED

INFORMATIVE, PROFESSIONAL HELP DESK

TICKETING SYSTEM

Our ticketing system allows us to easily trace and view details of all jobs performed

HELP CENTRE

Full details of each ticket is available to the user by logging into our help centre

ADMIN PORTAL

A company administrator can have access to all tickets for their particular organisation.

ENGINEER REPORT

You are informed of the progress of each ticket, we also use media such as pictures and video

INDUSTRY KNOWLEGDE

TECHNICAL MANAGEMENT AND SERVICES

TECHNOLOGIES

Its not often I feel compelled to write testimonials for any product or service but when you are facing an emergency situation (as I was) and receive exceptional service, it should be acknowledged – I am a visitor to the UK on a busines trip – when my laptop crashed I want online to find the closest emergency services available – it was a lucky dip but can quite happily endorse the services provided by RebootThat.com – fast response, immediate action,great advisory services plus the return of my laptop within the promised 24 hours All in all, immmense gratitude and satisfaction – highly recommended
Ross Palmer – J R Palmer & Associates, Pimlico, London
We find Reboot That Ltd to be very efficient. Call out time is excellent, cannot fault their commitment and skill. Would highly recommend them.
Paul Jones – Businesscom Europe Limited, Chelsea, London
Rebootthat.com offered the lowest price and the easiest solution to my computer problem. Not only did they come and pick up my laptop but they had the problem solved stress-free within one business day. Without them I would be lost.
Ted – UCL, Soho, London
Reboot handled my major problem quickly, professionally and successfully. I would use them again and would certainly recommend their service and skill to friends and business associates.
P A Rochford – Rochford International, Belgravia, London
Working within the same area as Reboot That. I had a courier pick up my broken laptop; and a recovered hard drive returned in the afternoon. That’s a first class service. I would highly recommend this business. Not only was it a super fast turn around but an honest service as well as Reboot That gave me different priced options throughout all our email correspondence. Thanks! Peter
Peter Cathersides, Barbican, London
Excellent company that completes work quickly and delivers results beyond customer expectation at a honest fair price.
Stephen Cook, Bermondsey, London
Reboot That provided our company with an excellent service. Friendly, professional and were fast to respond to our problem and give us a competitive quote. We will definitely use Reboot That in the future and can highly recommend them.
Chrissie Yewman – Three Wise Monkeys, Battersea, London
I was very satisfied with how quickly I could receive my back-up files and that there was door-to-door service. Compared to other companies I called to take care of my problem, RebootThat came out on top. I would recommend this company to my friends and colleagues.
Logan Brenzel, Barnes, London
I was very relieved when my computer was returned to me after one day, virus-free and the fact that my laptop was set in German did not pose any problems at all. I am confident that I have found a company I can contact for any other computer-problems I might have in the future.
Anna Knaps – private, Holloway, London